Privacy Policy

1. Who we are

AgentWidgets is a product of SmartMetrics ("we", "us", or "our"). We provide custom lead-generation widgets for real estate professionals. This Privacy Policy explains how we collect, use, store, and share information when you use our website and services.

Contact: support@smartmetrics.com

2. Information we collect

We may collect:

• Account and contact details — name, email address, company or brokerage name, and other information you provide when requesting an estimate or using our services.
• Widget and lead data — information submitted through widgets we host for you (for example, visitor contact details, quiz answers, and form responses), which we process on your behalf.
• Technical data — IP address, browser type, device information, pages visited, and similar usage data needed to operate, secure, and improve the service.

3. How we use information

We use information to:

• Provide, host, and maintain AgentWidgets and related services
• Respond to estimate requests and support inquiries
• Deliver leads and widget events to you or your CRM as configured
• Improve performance, reliability, and security
• Comply with legal obligations

4. Lead data and your responsibilities

When visitors interact with widgets on your website, you are typically the data controller for those leads. SmartMetrics acts as a processor: we store and transmit lead data as needed to provide the service and according to your configuration (for example, CRM sync). You are responsible for providing appropriate notices and obtaining any required consent on your site.

5. Sharing of information

We do not sell personal information. We may share information with:

• Service providers who help us host, email, analyze, or support the product
• Your CRM or other destinations you connect or request
• Authorities when required by law or to protect rights and safety

6. Data retention

We retain information for as long as needed to provide the service, fulfill the purposes described in this policy, or meet legal requirements. You may request deletion of your account data by contacting us.

7. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International transfers

We may process information in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, email support@smartmetrics.com.

10. Children

AgentWidgets is not directed to children under 16, and we do not knowingly collect personal information from them.

11. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the service after changes means you accept the updated policy.

12. Contact

Questions about this policy or your data: support@smartmetrics.com

AgentWidgets by SmartMetrics